Benno Oude Veldhuis

Industry: High Tech

UMTS Technical Support Engineer at Huawei Technologies

(Privately Held; 10,001 or more employees; Telecommunications industry)

April 2005 – Present (2 years)

Technical Support Engineer UMTS-Core Network
Responsible for Product/Solutions and the After-sales Technical Support in the field of wireless Networking. Support customers in all technical aspects and improve the relationship to main Service Provider accounts. Responsible for all post-sale support of wireless products in Netherlands.
Project implementation and technical supervision of the subcontractors or service partners.

• level 1/Level 2 technical support service to the customers independently or jointly with a technical support team.
• Provide training for customers, subcontractors or service partners.
• Pre-sales support for testing, bidding or holding workshops

Industry: Telecom - Internet Products and Services